My brother is in the Navy and I am trying to assist him in the IDES program for the NAVY. It seems as though it is quite different from the ARMY and need help advising him as he is mentally ill. He just received his rating of 60%, 30% of that rating was for the Schizophrenia that was diagnosed in August. Since then he has be having hallucinations, hearing voices, and been hospitalized a total of 3 times. In addition, he is no longer working and going to group everyday. When talking to him about his case, the PEBLO told him that he could not get a copy of his proposed rating or the medical records that were sent over to the VA for a rating. However, how is he supposed to get legal advice on his case in order to try to fight such a low mental health rating when he doesn't have copies of the records that was used in order to decide his case? When I was evaluated and rated, I got copies of everything, including records so that I and an attorney could go over the documents in order to get a reconsideration of the decision.. (in which I won 100% VA, 80% PDRL) I am getting people to write buddy letters but is ridiculous! Is this the NAVY way or should we be making complaints about this process? Knowing what standards that he needs to meet in order to receive a higher rating.. I know that he fits the 50% or even 70% criteria for rating. 

His PEBLO is telling him to take the 60% and not fight.. In addition, he is stating that if my brother appeals that he would have to go to Washington DC for a formal hearing. Why does that need to happen and how does he get representation prior to?

PLEASE HELP.